FAQ

Welcome to our FAQ page. If you can’t find the answer you’re looking for, feel free to contact us at [email protected].

1. What type of products do you sell?

We offer a curated selection of home décor items and kitchen accessories—including wall art, lighting, organizers, utensils, and stylish storage solutions.

2. Do you ship internationally?

Currently, we only ship within [your country/region – e.g., the United States]. International shipping will be added soon—stay tuned!

3. How long does shipping take?

Orders are typically processed within 1–3 business days, and shipping takes 5–10 business days depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress.

5. Can I return or exchange an item?

Yes, we offer a 14-day return policy on eligible items. To initiate a return or exchange, please contact us at [email protected]. For details, refer to our Return & Refund Policy.

6. What if my item arrives damaged?

We’re sorry to hear that! Please contact us within 48 hours of receiving your order with photos of the damaged item. We’ll arrange a replacement or refund.

7. How do I cancel or modify my order?

If your order hasn’t shipped yet, email us immediately at [email protected]. Once shipped, cancellations and modifications are no longer possible.

8. What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, and PayPal. All transactions are secured with SSL encryption.

9. Do you offer discounts or promotions?

Yes! We regularly run promotions and seasonal discounts. Subscribe to our newsletter to stay updated.